All work will be performed in our offices and we will keep in touch with you by phone and via email.
We warrant that our services will be performed in a professional, workmanlike manner and in accordance with the competence and standards generally accepted in the industry. We are not responsible for the loss of any data or damage to equipment, or for any consequential economic loss. MESH's liability in all cases will not exceed the fees paid for the services rendered.
During the course of delivering the services described here, each party may disclose confidential information to the other party. Each party agrees to use reasonable efforts to use such confidential information solely for the purposes of performing its obligations in this Care Plan.
The website Care Plan may include custom utilities developed using industry standard tools for website development. We make no warranties regarding the operation of these third party tools. Subject to our obligation to protect your confidential information, we are free to re-use any materials developed by MESH in the course of using these tools and providing the services.
You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the website are either owned by you or that you have permission to use them.
When we create content for you and receive payment for our work, copyright is automatically assigned as follows:
- You own the graphics and other visual elements that we create for you for this project.
- You also own text content, photographs and other data you provided, unless someone else owns them.
- We own the markup, CSS and other code and we license it to you for use only on your website we are maintaining for you.
Either party may terminate our agreement for cause on written or emailed notice in the event the other party breaches its obligations and fails to correct such failure within 30 days of receiving notice. You may terminate our agreement by giving MESH written notice via email. In such event, MESH shall immediately cease its website development or Care Plan work. If the website is not yet live, all payments for the milestones completed, as described in the Pricing section in our agreement, are immediately due.
You may cancel your MESH Website Care Plan subscription at any time and your Plan will terminate at the end of your current month. When your subscription expires, if you host with MESH, we’ll remove your website from our servers and give you the site elements you own.
Your site is built with WordPress, the free, open-source software platform. Both free and premium plugins are used to implement the custom functions necessary to meet your site's business and technical requirements. MESH purchases Developer's Licenses for these premium plugins. The Developer's Licenses enable us to use the plugin software on an unlimited number of sites and includes access to software updates and technical support. When you cancel your Care Plan subscription, the premium plugins remain activated and will continue to function but you will lose access to the MESH Developer Licenses for the premium plugins used and, accordingly, to software updates and technical support for those premium plugins. When you cancel your Care Plan, we'll send you a list of the premium plugins used on your site so you can contact the software vendor directly should you want to purchase a single site license for access to updates and technical support.
If your credit card is declined for your monthly Care Plan payment, you’ll receive an email asking for a new credit card to add to your account and bring it current. We will attempt to charge your card 3 times every three days and if the payment is not successful, we’ll consider your Care Plan terminated at the end of the current month. If your Care Plan includes website hosting, at the end of the current month, we will remove your site from MESH servers and send you the components you own.
