ABOUT THE WEBSITE CARE PLAN
COMPREHENSIVE SUPPORT
TO MAKE YOUR WEBSITE WORRY FREE
The MESH WP Support Website Care Plan is designed to keep your site up and running, secure and worry-free so you can focus on running your business. One, budget-friendly monthly fee. No contracts. We'll send you a Care Plan Report every month so you know everything's up to date, backed up and secure.
LET MESH TAKE CARE OF YOUR WEBSITE
SO YOU CAN FOCUS ON YOUR BUSINESS
Keep your website running great with the latest website security and monitoring tools
MESH constantly monitors your website and takes appropriate action to deal with issues, usually before you even know there's a problem! We'll tell you what we did in your detailed monthly report.
Make updates and changes to your website's content
Whether it's adding new text, photos, links, downloadable PDFs, or new functions, the MESH WP Support Care Plan has got you covered. You can send us the changes and we'll apply the updates or we can show you how to do it yourself.
You get round-the-clock access to the Website Care Plan Support Portal
The Care Plan Support Portal is always available: 24/7/365 and you'll hear back from MESH the same business day (if you send your Support Request outside NY business hours, you'll hear from us the next business day). When you submit a support ticket, you'll get a confirming email letting you know we're on the case. You can check out the Support Portal here.
HOST YOUR WEBSITE WITH MESH
MESH WP Support can host your website on its Enterprise Grade Servers, offering 99% uptime - these are the same servers we use to host this and our other sites. For one low monthly price, MESH will take care of all the technical aspects of your website so you don't have to hassle with all that stuff.
The MESH WP Support Care Plan can also cover your website when you host with another provider. There are some aspects of the Care Plan we can't offer, of course, but we can still provide you with the excellent service, unlimited changes and quick response time you expect and we deliver.
You focus on running your business; we'll take care of your website!
Click the Get Started button below and let's do this. We're thrilled to have you join us!
Website Care Plan
with Hosting
$225 / month
- 24/7/365 Email Support Using Our Online Support Portal
- Detailed Monthly Reports
- Website Content Additions - Text, Images, Photo Galleries, Links*
- Training and Guidelines for Managing Content
- Website Backups
- Website Uptime Monitoring
- Google Analytics Setup
- Website Performance Optimization
- Spam Comments & Revisions Cleaning
- WordPress Updates
- Plugins Updates
- SSL Certificate
- Malware & Virus Cleanup
- Database Optimization
- Enterprise Grade Website Security
- Premium Website Hosting
Website Care Plan
without Hosting
$175 / month
- 24/7/365 Email Support Using Our Online Support Portal
- Detailed Monthly Reports
- Website Content Additions - Text, Images, Photo Galleries, Links*
- Training and Guidelines for Managing Content
- Website Backups
- Website Uptime Monitoring
- Google Analytics Setup
- Website Performance Optimization
- Spam Comments & Revisions Cleaning
- WordPress Updates
- Plugins Updates
- SSL Certificate (at additional cost)
- Malware & Virus Cleanup (at additional cost)
- Database Optimization (at additional cost)
*Significant content and functional additions may require a separate project and additional cost.
The MESH Website Care Plan is offered as a subscription service, billed automatically to your credit card every month. There are no contracts to sign and you can cancel any time. We appreciate the opportunity to work with you and work hard every day to delight you. That's our promise.
All work will be performed in our offices and we will keep in touch with you by phone and via email.
We warrant that our services will be performed in a professional, workmanlike manner and in accordance with the competence and standards generally accepted in the industry. We are not responsible for the loss of any data or damage to equipment, or for any consequential economic loss. MESH's liability in all cases will not exceed the fees paid for the services rendered.
During the course of delivering the services described here, each party may disclose confidential information to the other party. Each party agrees to use reasonable efforts to use such confidential information solely for the purposes of performing its obligations in this Care Plan.
The website Care Plan may include custom utilities developed using industry standard tools for website development. We make no warranties regarding the operation of these third party tools. Subject to our obligation to protect your confidential information, we are free to re-use any materials developed by MESH in the course of using these tools and providing the services.
You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the website are either owned by you or that you have permission to use them.
When we create content for you and receive payment for our work, copyright is automatically assigned as follows:
- You own the graphics and other visual elements that we create for you for this project.
- You also own text content, photographs and other data you provided, unless someone else owns them.
- We own the markup, CSS and other code and we license it to you for use only on your website we are maintaining for you.
Either party may terminate our agreement for cause on written or emailed notice in the event the other party breaches its obligations and fails to correct such failure within 30 days of receiving notice. You may terminate our agreement by giving MESH written notice via email. In such event, MESH shall immediately cease its website development or Care Plan work. If the website is not yet live, all payments for the milestones completed, as described in the Pricing section in our agreement, are immediately due.
You may cancel your MESH Website Care Plan subscription at any time and your Plan will terminate at the end of your current month. When your subscription expires, if you host with MESH, we’ll remove your website from our servers and give you the site elements you own.
Your site is built with WordPress, the free, open-source software platform. Both free and premium plugins are used to implement the custom functions necessary to meet your site's business and technical requirements. MESH purchases Developer's Licenses for these premium plugins. The Developer's Licenses enable us to use the plugin software on an unlimited number of sites and includes access to software updates and technical support. When you cancel your Care Plan subscription, the premium plugins remain activated and will continue to function but you will lose access to the MESH Developer Licenses for the premium plugins used and, accordingly, to software updates and technical support for those premium plugins. When you cancel your Care Plan, we'll send you a list of the premium plugins used on your site so you can contact the software vendor directly should you want to purchase a single site license for access to updates and technical support.
If your credit card is declined for your monthly Care Plan payment, you’ll receive an email asking for a new credit card to add to your account and bring it current. We will attempt to charge your card 3 times every three days and if the payment is not successful, we’ll consider your Care Plan terminated at the end of the current month. If your Care Plan includes website hosting, at the end of the current month, we will remove your site from MESH servers and send you the components you own.
After launch, we’d love to get your feedback and a testimonial from you so we can share the success of your project via our website. We’d also love to show off our work and share what we’ve learned with other people so we reserve the right, with your permission, to display and link to your project as part of our portfolio and to write about it on websites, in magazine articles and in books.