Hi! Today, Lynn told me her trackball wasn’t working on her Blackberry Curve 8330. Usually you can press hard on the ball and roll it around…that plus a good ole battery pull will make it start working again.

In this case, no matter what I did, the trackball would not move the cursor left or right. I removed it and wiped the ball clean but it still didn’t work.

I’m writing today to tell you that if your blackberry trackball is acting up, replacing it is easy, safe and something you should definitely consider doing yourself.

Lynn’s phone is out of warranty and it’s another 5 months until she’s eligible for a no-charge upgrade so the repair route seemed to be the best answer. She’s on Verizon and they told me at the store that they will replace the trackball for her at no charge right in the store.
Neither she nor her phone were with me so I took the trackball replacement back to the office and did it myself.

Here’s a photo of the replacement white trackball and the silver chrome ring.

I used my fingernail to remove the chrome ring; the trackball comes right out. I put the new trackball into the opening, secured it with the chrome ring and everything worked perfectly!

You can buy a replacement trackball at many different places on the net. Always a great place to start: crackberry.com! They have ‘official’ white trackballs from Blackberry, as well as trackballs in various colors in case you want to pimp your berry.

You can find a lot of websites that describe the process of replacing a blackberry trackball. Use your favorite search engine to find information about your specific model. As an example, here’s a short video showing how easy the replacement process is.

So if your trackball is giving you fits and cleaning it doesn’t help, replace that bad boy!

I hope this helps you!

2 Comments

  1. Michael on June 8, 2010 at 10:28 pm

    The technology concierge is the greatest. Always helpful information and valuable. Great job.

  2. Blackberry trackball on March 11, 2011 at 2:34 pm

    Very helpful info, I used my fingernail as well to remove the ring and installation was a breeze
    Thanks

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